Wilberforce University

Technology Services Department

Wilberforce IT Department main objective is to support the University’s mission of teaching and learning, research, and service by expanding access to sound, secure, and sustainable technology.

During these unusual times, the IT Department working even harder to live up to our purpose.

To provide years of expertise and hard work to our students and faculty.

Our goal is to provide you with the tools and resources you need to do what you do best

Wilberforce Applications and Services



The official learning management platform of Wilberforce university. YOU will use this application to access your classes and communicate with your professors.

Link to Canvas App Apple Store

Link to Canvas Google Play Store



Microsoft Office 365

The official office suite of Wilberforce University. Office 365 comes with Outlook, Word, Excel, PowerPoint etc.

You can even download this and install it on your device!

Link to OutLook | Apple Store

Link to OutLook | Google Play Store

Link to One Drive | Apple Store

Link to One Drive | Google Play Store


Banner SSB

This is Self Service Banner or SSB, your primary application to view your schedule, classes and grades.


Zoom Video Conferencing

The official virtual communication software of Wilberforce University.

Access here through the portal or your classes in Canvas.

Link to Zoom | Google Play Store

Link to Zoom | Apple Store


Wilberforce ID Cards

IT office offers ID card creation services Tuesday and Thursday 10:00 am till 2:00 pm.

To set up your Wilberforce IPayUCard, click below.

Click below to schedule an appointment.


Direct Help Desk support.

The Wilberforce IT Department utilizes the Connect-Wise remote help desk client.

If you require support this link may be referred to.

Click Here to Access Connect Wise | Join Now

Password issues?

We are here to help with that also.

If  you are having trouble with Canvas, SSB or your Office 365 account’s logins


Please submit a request form, click below!


Login Robot

Lost your password? I can help. Click me!


Other Services and Guides


Student Internet Policy

Student Orientation | How to use IT Services

Malwarebytes Download | Official Anti-malware application Of Wilberforce University

Check if your email is secure

Learn about Phishing

Learn how to stay safe Online

Learn How to use Zoom

Canvas Links:

Canvas Faculty Help

Canvas Student Help

Office 365 Installation

How to install Office 365

Cengage Training

Link to Training Video

Cengage Support


     Technology Services Department Staff     



Andrew Monce | I.T. Director | Systems Administrator | E-mail Click Here

Wendy Yao | Banner Data Base Administrator | E-mail Click Here

Donald Higdon | Lead I.T. Tech | E-mail Click Here


Romello Morris | Lead Media Tech | E-mail Click Here




Hours of Operation & Location.


The main office is located in the basement of The Wolfe Building.

IT Department On site hours

Monday thru Thursday 9:00 am till 3:00 pm (Temp)


IT Department  Virtual Help-Desk hours

9:00 am till 5:00 pm Monday thru Friday

Call WU Help-Desk @ (937) 260-8518




Wilberforce University

1055 N. Bickett Rd.
P.O. Box 1001
Wilberforce, OH 45384
(937) 260-8518


© Wilberforce University - All Rights Reserved.
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